by Adam Marks on 6/14/2013 | ; Tags: document editing, tip a day, Dropbox, TapNote, One Crayon | 24 comments
If you create or edit documents with your webOS devices, you have a few third party applications available to you over and above the stock Memos app. One of these options is TapNote by One Crayon that will give you a single app solution that will work on any device running webOS 1.4.5 or higher (including the TouchPad) and will even sync your documents across all your webOS devices providing that you have a Dropbox account. If you have Dropbox sync enabled, you may unfortunately find yourself opening TapNote one day and find none of your documents are listed, nor are you unable to create new ones. Before you get worried that the app is broken and email the developer or give it a poor rating, know that this may occur simply because the connection with Dropbox got corrupted or your connection tokens expired. The good news is that this can be easily fixed
First, open up TapNote and swipe down from the top-left corner of the screen and select "Preferences" from the Application Dropdown menu. You should see that "Sync with Dropbox" is set to ON and there will be a "Disconnect From Dropbox" button just below that. Tap that button and "Sync with Dropbox" will turn OFF. Toggle that switch back to ON and you should immediately get an opportunity to log into Dropbox and allow TapNote to access your account. Tap the green "Allow" button and you should be good to go.
If the steps above did not work or if you were not even presented with the opportunity to log in to Dropbox, there is just one last option for you. You will need to completely delete TapNote from your device and then reinstall it from the App Catalog. Once back on your device, follow the steps above to connect it to Dropbox and all of your articles should reappear and you will once again be able to create new documents.
TapNote (all devices) is available in the webOS App Catalog for $5 and is compatible with all webOS devices running webOS 1.4.5 or higher. You can also try TapNote Lite for free to try out the app, but will have some limited functionality.